How to Vet Affiliates

Most operators have a handful of local affiliates that they can farm out work to when needed. These relationships can be fairly easy to develop, since face-to-face meetings are convenient, and reputations are well known. But what about when your client asks for ground transportation in a destination city? You know it’s your name on the line, so how do you know which operators to trust?

  1. Ask for referrals.

Check with trusted colleagues to find out which companies they rely on in the market in question.

  1. Search online review sites.

You can get a pretty good picture of the potential affiliate’s competence by checking Yelp and Google.

  1. Communicate directly.

In person is best, and industry trade shows offer lots of opportunities. But if you can’t meet the owner or affiliate manager, reach out via phone or email.

  1. Ask for proof.

Have potential affiliates provide you with documentation to demonstrate their reliability:

  • W-9s
  • Insurance
  • Safety record
  • Evidence of airport permits
  • Fleet pictures
  1. Verify that you will be able to communicate with the affiliate.

Get the number of the affiliate manager and confirm that the company has 24/7 dispatch.

By taking precautions, you can grow your business and protect your customers. Another option is using DANet, the affiliate network that guarantees availability and provides vetted and insured drivers. Want to see how it works? Request a free demo today.

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